CANCELLATIONS & RETURN POLICIES:

WE UNDERSTAND THAT SOMETIMES THINGS DON'T ALWAYS GO ACCORDING TO PLAN SO WE HAVE MADE THIS CANCELLATION/RETURN POLICY FOR YOU!

CANCELLATION POLICY: 

CUSTOMERS ARE ALLOWED TO MAKE CHANGES TO ORDERS PLACED WITHIN 12 HOURS OF MAKING THEIR PURCHASES. WE DO NOT ACCEPT CHANGES OF ORDERS OUTSIDE THE 12 HOURS WINDOW BECAUSE OUR ORDERS ARE AUTOMATICALLY SENT TO OUR FULFILLMENT AND LOGISTICS FOR PROCESSING THE NEXT MORNING. 

 

BUYERS ARE NOT ALLOWED TO CANCEL THEIR PURCHASES AFTER THEIR ORDERS ARE SHIPPED.

 

 

IF YOU MADE A MISTAKE WITH YOUR ORDER DETAILS OR SHIPPING ADDRESS. PLEASE SEND US AN EMAIL TO SUPPORT@TASUQI.COM AND WE WILL GLADLY ASSIST YOU IF THE ORDER HAS NOT YET BEEN SHIPPED.

 

 

REPLACEMENT POLICIES:

IF YOU RECEIVED AN ITEM THAT IS DAMAGED, FAULTY, OR THE WRONG ITEM WE WILL HAPPILY REPLACE THE ITEM AT NO ADDITIONAL COST TO YOU. PLEASE CONTACT US WITHIN 3 DAYS AFTER RECEIVING YOUR ORDER.

 

IF YOU RECEIVE AN ITEM THAT IS IN THE WRONG COLOR OR SIZE THAN THE ONE YOU ORIGINALLY ORDER, PLEASE EMAIL US A PICTURE OF THE ITEM(S) SHOWING THE SIZE TAG AND ITS ORIGINAL PACKAGING WITHIN 48 HOURS UPON RECEIPT OF THE ORDER TO GET YOUR CORRECT ONE SHIPPED OUT. 

 

 

WE CAN ONLY OFFER YOU FREE REPLACEMENTS AT NO ADDITIONAL COST IF IT FALLS UNDER THE BELOW CRITERIA:

 

ITEMS ARE FAULTY – DAMAGED/BROKEN OR SOILED UPON ARRIVAL.

 

WE SENT THE WRONG ITEM – SIZE, STYLE, COLOR.

AFTER 3 DAYS OF RECEIVING THE ITEMS, BUYERS CAN NO LONGER REQUEST FOR ITEM REPLACEMENT FOR ANY REASON.

 

Are there any charges for exchange size?

• There are no charges for exchange
• Original shipping charges are non-refundable
• You are responsible for the charges of the exchange size shipping of AED-27

NO CASH REFUND

By purchasing from www.tasuqi.com you accept and agree these terms and service.